My trust in Apple products has evaporated and I feel a little like when I was a child and realized Santa Claus was a myth.
I had to reset my iPhone (due to corrupt files). I was advised that I "may lose some text messages".
NOTE: yes, I had carefully "syned" and backedup my iPhone in the belief that everything was maintained in teh backup file on the computer, exactly as I was told.
I did lose my text messages. I ALSO LOST:
-All of the information in my "apps" including my calendar etc.
-All of my "notes" I kept in the "notes" app for the past three years. It Apple Computer had advised me I was going to lose all of my notes, I could have e-mailed them and saved them.
-All of my "favorite" phone numbers and contacts
-All of my "bluetooth" connections
-I lost may of my "apps" and regained "apps" I had thought I had removed from my computer.
What really upsets me about the whole thing is that WHY WASN'T I TOLD what would happen? I could have taken precautions to save some of the information.
I no longer trust Apple products (iPhone, iPad) etc. Now I wonder if I will lose everything on my iPad also, even thought I back it up on a regular basis.
Apple Computer needs to use some its profits to better serve it's customers and advise what will happen. Surely, with all of the technology available they can take steps to make sure this doesn't happen!
No comments:
Post a Comment